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Frequently Asked Questions
Question
Is Keeping Tabs just for businesses?
Answer
Keeping Tabs is for everyone!
Our platform allows businesses, organizations, and groups to connect with their audience, but you don't have to be one of them to enjoy the benefits.
Keeping Tabs keeps you informed about upcoming events, ads, and happenings from the people and organizations you care about.
Question
Can Tabs Business members also use the regular Tabs app?
Answer
Tabs Business members can definitely use the regular Tabs app.
This allows you to stay updated on the latest happenings from other businesses and organizations you follow, all in one convenient place.
Question
Can Tabs Business members also use the regular Tabs app?
Answer
Tabs Business members can definitely use the regular Tabs app.
This allows you to stay updated on the latest happenings from other businesses and organizations you follow, all in one convenient place.
Question
How can my business set up a Tabs event?
Answer
Setting up a Tabs event for your business is easy! Simply send an email to Tabsteam@mytabs.app. In your email, include details about the event you want to promote, such as:
The name and description of the event
Date, time, and location of the event
Any relevant links or website information (optional)
A Tabs team member will then reach out to you to discuss your event and explore how Tabs can help promote it.
Question
What are Tabs within the Tabs app?
Answer
Tabs are like digital bookmarks for the businesses and organizations you follow on Keeping Tabs. Each Tab displays the business or organization's logo, name, and categories. By keeping a Tab on someone, you'll easily see their latest updates, ads, and event information within the app. Tapping a Tab leads you directly to their dedicated profile or ad space.
This way, Keeping Tabs helps you stay informed about the people and places you care about!
Question
What are the fees associated with selling tickets through Tabs Ticketing?
Answer
There is a fee associated with selling tickets through Tabs Ticketing. It's a per-ticket fee of 2.99% + $0.60. This fee helps us cover the costs of processing your ticket sales and keeping the Tabs Ticketing platform running smoothly.
Question
Can I downgrade my Tabs Business Account or switch to a free plan?
Answer
Absolutely!
Downgrading to the free tier of Tabs is simple.
Your downgrade will take effect at the end of your current billing cycle and be reflected in the next billing period. No further action is required on your part.
During this time, you can still enjoy all the benefits of your Tabs Business Account.
Question
What is an AdSpace?
Answer
An AdSpace is your dedicated area within Keeping Tabs. It's like your own mini-profile where you can showcase all the important information about your business or organization. This includes things like:
Upcoming events
Menus (if applicable)
Special offers and promotions
Important announcements
Contact information
Essentially, your AdSpace is a central hub for users who are keeping a "Tab" on you. It allows you to directly connect with your audience and keep them informed about everything you have to offer.
Question
What happens to my business Tab if I don't renew my payment?
Answer
We understand that things can slip through the cracks sometimes. If your payment isn't renewed, your business Tab won't disappear immediately. Users will still be able to see your Tab information for up to 30 days after the non-renewal. This gives you a grace period to update your payment or downgrade to a free plan. However, after 30 days, your Tab will become inactive and users won't be able to see it anymore.
Pro Tip: To avoid any disruption, consider setting up automatic renewals for your Tabs Business Account subscription.
Question
Does my Tabs Business subscription automatically renew?
Answer
Yes, your Tabs Business subscription is set up for automatic renewal by default. The frequency of the auto-payment will depend on what you selected during signup - monthly, quarterly, or yearly. This ensures uninterrupted service and lets you focus on running your business.
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